Why Front Line Services
At FLSI, we take the time to get to know your department or business. We know the questions to ask to learn what apparatus or equipment will serve you best.
For complex, custom jobs, we stay in touch with both you and the manufacturer so that what we deliver in the end is what you were expecting. If we think it will help, we even visit the factory while your equipment is being built to make sure it meets your specifications.
After the sale, we deliver the equipment and spend some time helping familiarize your crew with the features of the new equipment.
We want to be your partner
Through it all, we constantly keep in mind that this equipment needs to work for you for years. Longevity means that mechanical service calls will be inevitable. We design equipment that will be easy to service later. For example, we insist on access panels near the mechanics of a pump truck. When the pump truck needs service, it’s going to be a little easier and a little less expensive.
At FLSI, we believe selling you a piece of equipment is just the beginning of a relationship. We want to be your source for apparatus, service and equipment.
What our team says
Why FLSI? That is a very good question. In order to get the best possible answer, we went to the people that will help in your time of need – the FLSI Staff! They know our culture and what we strive to do better than anyone else.
Their answers, while varied, always have specific examples to back it up. Examples are:
- Thoroughness
- Innovative
- Attention to Detail
- Clean & Organized
- Constant Improvement
- Fair, honest and trustworthy
- Commitment to doing whats best for the customer
To sum it up – “We don’t give up until it’s right” – Dale, Service Technician